On July 7th 2005, one of the biggest cities in the world stood still; history was made when London became another victim to a violent act of terrorism. The explosions from underneath the city were first thought of as power surges, but it was the photo taken by a citizen who was experiencing the attack which informed the word that the city of London was now a part of history and was under attack by terrorists.
In an age where technology is forever becoming more advanced the audience is becoming involved in telling the story rather than just receiving it (Ferrare & Lyon 2005). Society has evolved into an era of citizen journalism. Richard Sambrook of the BBC News Network said “when major events occur, the public can offer us as much new information as we are able broadcast to them; from now on, the news coverage is a partnership” (Sambrook 2005, p.1).
This essay with explore the term citizen journalism and what the term represents through focusing on the positive and negative effect it has had on newsgathering, the ethics of citizen journalism and what impact is has had on journalistic practices.
Shayne Bowman and Chris Willis authors of the 2003 report "We Media: How Audiences are Shaping the Future of News and Information" define the concept of citizen journalism as everyday members of the public “playing an active role in the process of collecting, reporting, analysing and disseminating new information” (Bowman & Willis 2003, p.7). Audiences which are equipped with constant web connections, web publishing tools and increasingly powerful mobile devices have the ability to become an active participant in the creation and distribution of news and information (Bowman & Willis 2003).
When America came under attack in the 9/11 terrorist attacks it generated the highest level of traffic to traditional news sites in the history of the web (Bowman & Willis 2003). The network sites were not technologically advanced enough to handle the demand of viewers seeking information. Ultimately consumers turned to email, blogs and forums to gather information or rather experience a commentary of what was happening during the 9/11 events, thus the era of citizen journalism was born (Bowman & Willis 2003).
Citizen journalism has become a social and cultural documentary practice among diverse publics (Allan & Thorsen 2009). The interactive nature of the web, allows the citizen to engage more deeply into the newsgathering process (Friend & Singer 2007). Various news organisation, have established open-source and distributed-reporting projects which are online collaborations between the readers and the reporters (Friend & Singer 2007). Open-source reporting is the process a reporter takes when they announce a topic under investigation and invite readers to contribute to the investigation.
Ethically projects such as open-source reporting often conjure up questions regarding the art of journalistic practice including accuracy, independence, minimising harm and verification (Friend & Singer 2007). There are several differing views when it comes to the concept of citizen journalism and whether the notion is in fact ethical. Ms Jan Schaffer explains that citizen journalists often do not like being referred to as journalists, that they are not embracing the journalistic culture but rather going against it (Schaffer 2005). iReport.com is a web-based program established by CNN which relies entirely on stories submitted by ordinary members of the public. The launch of iReport.com in 2006 was reported as a remarkably popular tool for information and alternative news and was credited for having made important contributions to the breaking of news (Allan & Thorsen 2009).
iReport.com and the CNN received constant praise until a fabricated story was uploaded involving the CEO of Apple suffering a heart attack which forced the stock price of Apple to spiral to a 17 month first time low. The posting of this totally fabricated story on iReport.com caused citizen journalism to become the concept of intense scrutiny and the credibility of iReport.com was shaken (Allan & Thorsen 2009).
Through the advancements in technology and the introduction of the internet, the tools for researching and reporting have altered thus affecting the process of newsgathering. Through the introduction of network sites such as iReport.com the role of the journalist as gatekeeper and informer of accurate information became more difficult. The most crucial role of a journalist when producing effective news content is to interpret, filter and add context to the information been produced (Ward 2002). The traditional goal of a journalist is to be objective. Citizen journalists traditionally are involved within the topic they are writing about which raises the question of whether a citizen journalist can be impartial to a topic.
With the advancement of citizen journalism the process of newsgathering by professional journalists has changed. John Herbert states that “anyone can put anything on the internet” (Herbert 2000, p.2). It has become crucial for a journalists researching on the internet to confirm that they are receiving their news from a reliable source. However, whilst many may argue that the internet is not a legitimate source for information, the fact still remains that the internet provides information from various news sources, with multiple perspectives told in a wide variety of different ways. As society becomes more technologically advanced and citizens become more reliant on the internet as a news source, viewers will be able to recognise the reliable, credible content of the sources that are available online.
During a time of crisis, people feel compelled to document events as they unfold by taking photos. While there is much scepticism over the introduction and increased popularity of citizen journalism, the fact still remains that participants of the citizen journalism culture have been the first to inform the world to events taking place. BBC reported the events of the London bombings through information arriving from the public. More than 1,000 photos, 20 pieces of amateur video, 4,000 text messages and over 20,000 emails were received within six hours of the attacks on London (Sambrook 2005).
In conclusion citizen journalism is a concept that will gain more popularity as society becomes become technologically evolved. While there are facts to support both sides of the ethical debate over citizen journalism, the line between reporter and receiver as dissolved and as Richard Sambrook of the BBC News Network said the news coverage is now a partnership (Sambrook 2005).
Reference List
Allan, S & Thorsen, E 2009. Citizen Journalism: Global Perspectives, Peter Lang Publishing Inc, New York
Bowman, S & Willis, C, 2003, ‘We Media: How audiences are shaping the future of news and information’ The Media Centre, viewed 20 October 2010 via http://www.hypergene.net/wemedia/download/we_media.pdf
Friend, C & Singger, J 2007. Online Journalism Ethics: Traditions and Transitions, M.E.Sharpe Inc, New York
Herbert, J 2000. Journalism in the Digital Age: Theory and Practice for Broadcast, Print and On-line Media, Reed Educational and Professional Publishing Ltd, Oxford
Sambrook, R 2005, Citizen Journalism and the BBC, viewed 30 September 2010, via www.nieman.harvard.edu/reportsitem.aspx?id=100542
Schaffer, J 2005, Citizens Media: Has it Reached a Tipping Point?, viewed 30 September 2010, via www.nieman.harvard.edu/reportsitemprint.aspx?id=100565
Ward, M 2002. Journalism Online, Elsevier Science Ltd, London
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